Frequently asked questions

You can pay your order either by purchase on account or cash in advance.


To make sure that you receive your product as quickly and easily as possible, we send the package by DHL or post. We also offer an express option so that you receive your order as soon as possible.


As long as the order has not yet been shipped, you can still change it. The best thing to do is to contact us and let us know your change request.


Yes, your order can be cancelled as long as the package has not been shipped.

Yes, you can. We have a right of return policy which allows you to return orders within 14 days.

Kratom is not legal in all countries. Kratom is prohibited in Switzerland. In Germany, Austria, the Netherlands, Czech Republic and other countries kratom is allowed.

Kratom has two action spectra:

Mood-lifting, euphoric
, pain-relieving, relaxing and sedating

The kratom effect depends on the type of kratom and its origin.
White Vein Kratom basically leads to a mood brightening, motivating effect.
Red Vein Kratom leads to a pain-relieving, sedating effect.
Green Vein Kratom leads to a balance between the White and Red Vein Kratom effect. This motivates and improves mood while relieving pain.
The origin of the kratom distinguishes the effect in duration and strength.

If you are unsure which kratom suits you, you can use our Tasting package try it out. You can choose between 5 varieties that suit you. So you can try different kratom varieties and find the right product for you.